Unicare Clinic ยท Labuan Bajo โ€” Open Daily 08:00โ€“21:00
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Terms of Service

Please read these terms before using this website or our clinic services.

Effective date: 21 September 2026

1. Acceptance of These Terms

By using this website (labuan-bajo.unicare-clinic.com), you agree to these Terms of Service. If you do not agree, please do not use the website โ€” you are always welcome to contact the clinic directly by phone instead.

2. Purpose of This Website

This website provides general information about the services offered at Unicare Clinic Labuan Bajo. It is intended to help you understand what a service covers so you can decide whether to contact us โ€” it is not medical advice, and reading it does not create a doctor-patient relationship. A doctor-patient relationship begins only once you consult with one of our physicians, whether at the clinic, on a home visit, or via WhatsApp for the purpose of arranging care.

3. Medical Disclaimer

Content on this website โ€” including service descriptions, IV drip package benefits, and FAQ answers โ€” is general information reviewed by our supervising physician for accuracy and appropriate wording. It is not a substitute for an in-person medical examination, diagnosis or treatment plan. Always consult with the attending doctor about your specific condition; do not rely on this website alone to make medical decisions. If you are experiencing a medical emergency, call our clinic directly, go to the nearest hospital, or contact local emergency services immediately โ€” do not wait for a WhatsApp reply.

4. Appointments & Walk-Ins

Some services (such as GP consultations and emergency care) accept walk-ins during opening hours; others (such as OBGYN care) require an appointment arranged in advance via WhatsApp. Response times on WhatsApp are best-effort and may vary depending on clinic volume.

5. Pricing

Prices shown on this website (for example, on the IV Drip Therapy page) are indicative prices for standard Come to Clinic (CTC) treatment. Home Visit / Hotel Visit service adds a separate fee. The final price for any treatment is confirmed by our doctor based on your actual condition and medical needs at the time of your visit, and may differ from the indicative price shown online.

6. Use of This Website

You agree to use this website only for lawful purposes. Text, images and design on this website are the property of Unicare Clinic and may not be copied or reused for commercial purposes without permission.

7. Third-Party Services

This website uses WhatsApp (operated by Meta) for messaging and Google Maps for the location embed shown on some pages. Your use of those third-party services is governed by their own terms and privacy policies, not this one.

8. Limitation of Liability

To the extent permitted by Indonesian law, Unicare Clinic is not liable for decisions made based solely on general information published on this website, without an accompanying in-person medical consultation. Nothing in these terms limits any right you have as a patient under Indonesian healthcare regulations.

9. Governing Law

These terms are governed by the laws of the Republic of Indonesia.

10. Changes to These Terms

We may update these Terms of Service from time to time. The effective date at the top of this page shows when it was last updated.

11. Contact Us

Questions about these terms can be sent via WhatsApp or by calling +62 822 9829 8911.